Consulat Italie

Went for my passport and was very pleased with the service. Was also given the option to receive the passport on the spot (at an additional cost) which was perfect for me. I thought the service was great and fast.

Despite the difficulties for getting an appointment through the website, I was very impressed by the professionalism, the efficiency and the kindness of the lady at the passport office... A big plause to this Lady who keep the name of the Italians very high! A warm thank you to the passport office...

I wen't there to renew my passport on a wednesday when appointment are not needed make sure to arrive early and you have no plans after because it will take some hours before they serve you! Bring books so you can entertain yourself while waiting

I recently dealt with the consulate in regards to my citizenship and I was impressed by the professionalism & prompt response in getting an appointment and sending me my certificate. Grazie mille!

If only I can put zero star and get someone fired from their job! Absolutely incompetent, lazy, unprofessional people, honestly bad at they job. They never answered the phone calls, emails were answered only after one week of waiting and without a constructive solutions or answers to my questions, rude and bad at communication. Agree on a date for an appointment for a visa application took one month and another 2 months of waiting! Ridiculous! This only confirms stereotypes about lazy, disorganised, always late Italians, very sad place, spoiled my impression about Italians and I am thinking of not staying there long for a job. I thought I can deal with bureaucracy, but this was over anything one can possibly stand, they just don't care at all if you won't get your visa on time. Terrible service.

THE WORST CONSULATE EVER.They don't answer phone or mail. When they do they are completely uncooperative and useless. Very hard to communicate in English (apparently Italians born abroad don't matter to them).If you need something urgently, you first have to register, but they tell you it takes several months" to be registered in the consulate.A complete waste of time and energy."

Il faudrait dire *MERCI* a la globalization! I remember when I arrived in Geneva in 1969 from London - they had a great SERVICE! Till probably 2000 - But we have to be REALISTIC - wake up!!! Everything that is going wrong - no pardon - not everything - but most of it, is due to globalizationnnnnnnnnnnnnn !!! & Finance!! & Internet - and we have to cope with it! whether we like it or not! c'est come ça! Regardez ce q'arrive en CH: la Poste qui ferme la plus part des bureaux - & après pas mal des Restaurants qui ferment - Secretaries?? plus besoin comme avant etc etcAnyhow I called the Consulat and they were very kind & helpfull!!(Quando si fa una critica mettiamo il soggetto in the whole picture!!)

The service has greatly improved compared to a few years ago. Thank you for the warm welcome and for renewing my passport promptly. Much appreciated.

Needing a passport for newborn baby I struggled to get an appointment online. Decided to show up on Wednesday, arrived 1h before the 9am opening: reasonable welcome, well organized inside, care for children ( there's a changing station), courteous and efficient service, walked out with passport before 10am.

Very professional and human. Quick service.