National

Line was a bit long at check in but otherwise a smooth pickup and drop off process. Loved the Audi A6 we rented and no surprises on the final bill.

Benzin ABZOCKEREIGuten MorgenMit großem Ekel habe ich Ihre E-Mail zur Kenntnis genommen.Ich habe das Auto wie von Ihnen empfohlen an der BP-Tankstelle einen Steinwurf vom Flughafen entfernt vollgetankt.Beim Tankvorgang war ich sehr vorsichtig und habe den Tank bis zum Rand vollgetankt! Ich glaube nicht, dass Sie für die zurückgelegte Entfernung etwas hinzufügen müssen!Ihre Strategie, Kunden abzuzocken, ist verwerflich!Behalten Sie die von Ihnen zu Unrecht verlangten 5.- CHF!Auf der anderen Seite haben Sie die Gelegenheit genutzt, eine wunderbare Bewertung zu erhalten!PS:Ich werde nie wieder ein Auto von Ihnen Mieten!!!(Auf Wunsch kann ich immer die Tankquittung beilegen)Heute 4/4/2023Ich füge auch hinzu, dass ich nach einer Woche meine 1000.- CHF immer noch nicht erhalten habe.Ich bitte um eine Stellungnahme.Giorgio EpifaniCheck-in: 24 marzo 2023Check-out: 27 Marzo 202305/04/2023Die Antwort, die Sie auf meine Bewertung gegeben haben, lautet nur, das Gesicht nicht zu verlieren! Ich habe den Link, auf den Sie sich beziehen, bereits zweimal geschrieben ...immer noch keine Antwort!

Quick and easy pickup, I was in and out in 15 min (there was no line). Employees at the location were efficient, albeit in a matter-of-fact way, and did not waste time. I got the exact car I had reserved. They made a very slight, cursory push for insurance but backed down easily when I told them I had I insurance through my American Express.

Rfed and Luana provided amazing customer service! They explained all the details I needed when picking up the car and made the entire process smooth. This location has some really nice cars offered as well! Keep up the good work!

Monta is truly an exceptional employee and gem of a person! She has been helping us with car rentals for several years. Her attitude is extremely positive and her customer service is outstanding. She is a problem solver with a great attitude and makes our rental experience a pleasure every time!

I've had two short term rentals from here and both times it was quick and easy. I haven't had any issues so I didn't need anything beyond checking in and checking out, but I'm very happy with the experience so far.

45 minute wait for agent on arrival, despite beimg National Executive Elite Emerald member status. They did not have the car we reserved available (full size SUV with Ski rack). Only Compact SUV with no Ski rack. Had to rent another small car so we can fit, for additional €550 for a week. No doscount. Just verbal sorry. Charged me 1 liter of gas after return and I filled up to the top 3 KM a way. Nice employees and good service on return.I rent 20+ times from National all over the wold, never again at Zurich Airport. Maybe I need to switch back to Avis.

I have been calling for the past 2 days and I continuously land on an automatic voice that tells me that I'm in position 1 and to wait to be connected. Then it automatically hungs up.Could you please provide a phone number and an email for your company at Zurich airport so that I can clarify my query?My friends already made an online reservation with you.Thank you and kind regards.

I wanted to modify my reservation and bring in the car early. Unfortunately, the app does not support changing the reservation, nor does the customer number allow me to talk to anybody. Not the best customer service, and I hope I will not be charged for bringing your car back early!