Budget Autovermietung Genf

مكتب رائع لتأجير السيارات في جنيف وأسعار مناسبة.. السيارات نظيفة.. وتعامل الموظفين رائع جدا من محمد ونانيسكاي.. كل التوفيق

Smooth car rental experience. Basic level car I got was a Mazda 2. It had nav, seat heaters, and rear park assist. It was much nicer than I expected.

Hey budget,Unfortunately it seems that countless phone calls and emails are not enough for making you fix your mistakes, so I feel as if I don't have any alternative but going public.So this is a warning for everyone who consider renting a car with Budget-Over a month ago I rented a car in Geneva with Budget, everything went well untill we got the receipt charging me for the rental a wrong price (468€ instead of 216€).We called Budget office in Geneva, who confirmed that there was a mistake and I will be refunded within one week. After more then a week I didn't got refunded so I Called again, and then again they admitted the mistake and promised to refund me.. and then again the same story repeats itself.Now, over more then a month and after I first contacted Budget I still didn't got my money back.So thank you budget for having such a bad costumer service and for stealing 275€

Ladrones, eso es lo que son. Me cobraron 250chf porque según ellos me había llevado la rueda de repuesto del coche. Según les entregué la llave, fueron directos al maletero. Sabían muy bien lo que hacían. Yo caí como un tonto, no sabía ni siquiera que el coche debía llevar rueda de repuesto. Estuve tiempo con reclamaciones a la dirección, pero no sirvió. Estafadores, y me da la sensación que sistemáticos!

Terrible customer service, just terrible. Both at check in and check out. The receptionist at the arrival date treated us like she was doing us a huge favour. First and last time, should’ve stick to SIXT as always which is by far better in every single way. My mistake!

Une honte ! nous avons loué une voiture pour le week-end. En l'espace de 2 jours, la voiture est tombé en pane 2 fois. Nous avons attendu le service d'assistance 4h à chaque fois. Nous avons fait un recours pour obtenir un dédommagement, sans réponse. Nous avons envoyé 4 mail au service de réclamation sans réponse. Budget fournit des voitures défaillantes sans assistance compétente et leur service client est inexistant. JE NE RECOMMANDE PAS CETTE COMPAGNIE - FUYEZ

Professional stuff and great new car with only 1400 odometer

I had fantastic service from budget (French side) went over and above to deal with all my problems. Very good experience and highly recommend

some feedback on the service when I went to pick up the car on my recent reservationThere was mistake on my side, as the rental was on an earlier date, with COVID-19 there have been multiple reschedule, as vacation plans got cancelledI went the 29th of June to pick-up the car. I asked for my rental prepaid to be moved, so I could use the same funds.The male employee who was there told me this was not possible and suggested me calling after sales service. This was disappointing. He was not very courteous. I did call and was put on hold for 10 minutes and then the line dropped. This was even more disappointing.Then luckily he was busy with another client and the female employee services me. She was able to move the reservation and provided me with a car.Thank god, my vacation was saved, same as my relationship with Budget.She should be rewarded for such good customer service.

Attention, entreprise frauduleuse. Tout allait bien jusqu’au moment où j’ai reçu une facture de 900 CHF mentionnant qu’il manquait quelque chose dans le coffre. Évidemment, on a remis la voiture dans l’état où on l’a reçue, comme nous nous sommes promenés uniquement quelques heures durant la journée. Ils semblent savoir ce qu’ils font… À éviter à tout prix.