VoiceSteps

Our family has a very unpleasant experience with the owner of Voicesteps company. When finishing semester, we informed the teachers F2F and via the phone that our girl will no longer be attending classes. Few months later, we received the bill for the semester that she did not attend a single time. We were asked to pay and explanation was that we didn't inform them in writing, even though on both occasions nobody told us that it has to be in writing. We felt tricked, cheated and scammed by this company and the owner insisted rudely that it has to be paid because we did not provide written notice. Hereby warning all the future and current family costumers to watch out and reflect if such a company and behavior reflects your values. There is plenty of other good and decent performing arts schools and studios in the area. P.S - I gave one star but they don't deserve none if I could select that.