Hôtel Strasbourg fassbindhotels

Never stay here! It is a scam this place. My partner and I stayed here for a night and we couldn't breathe or sleep in the room (there was no air or ventilation). In the morning we went down to let them know and that we needed to switch hotels for the remainder of our stay and the person working at the front desk apologized and said no worries - we will issue you a refund. We noticed after we got home from the trip that the refund was never issued and they have refused to give us our money back. Called many times to sort this out and they deny ever saying they'd refund us.Totally got scammed - stay away from this place!

Location is excellent very central. Unfortunately the room was in desperate need of an update. Carpet is old and stained, furniture is very dated. No blankets on the bed at all. The lift didn't work which is hard if you are on the 5th floor and have mobility issues. Plus the air conditioning was not working and I'm guessing hasn't for a while as there was a fan in our room. On a 30 degree day the room was uncomfortably hot, stuffy, and inadequate considering the money i paid. One of the worst hotel stays I've had.

Schönes hotel, freundliche Mitarbeiter, alles tipptopp. In der Nähe vom Bahnhof und dem See.

Schönes Hotel. Die Suite ist extra Klasse. Alles sauber! Frühstück könnte etwas üppiger Ausfallen.

Ottima accoglienza e servizi. Personale gentilissimo. Colazione OK. Posizione super. Manca solo l’aria condizionata per star bene anche d’estate. Si soffre un po’ il rumore del Les Brasseurs che è ottima ed è giusto davanti all hotel. Prezzi camere giusti.

relativ altes Hotel, aber zentral. Die Arbeiter der Reception waren sehr freundlich.

Sehr zentral gelegen, Personal freundlich - Frühstück war ok,

Sehr gutes und gepflegtes Hotel im Zentrum von Genf. Der Bahnhof ist gleich in der Nähe, die Stadt ist zu Fuss sehr gut und schnell erreichbar. Die Zimmer sind klein und heimelig. Für das Wochenende, waren die Zimmer perfekt.

Das Hotel ist gut gelegen und man bekommt Tickets, mit denen man gratis Bus, Bahn und Boot fahren kann. Die Zimmer sind auch sehr schön und das Personal freundlich.Die Probleme starten jedoch mit dem Aufzug, in dem man mit zwei Personen und zwei Koffern kaum hereinpasst. Zudem kann ich dieses Hotel im Sommer absolut nicht empfehlen. Die Vorhänge sind zu kurz um es im Zimmer dunkel zu bekommen und es befindet sich keine Klimaanlage auf dem Zimmer. Das Ende vom Lied ist, dass man die ganze Nacht vor Hitze und Helligkeit kein Auge zu tut. Öffnet man dann notgedrungen das Fenster, lassen einen die Geräusche der belebten Straße nicht schlafen. Mein Mann und ich sind somit komplett erschöpft von der Nacht wieder abgereist. Von Erholung kann man hier leider überhaupt nicht sprechen.

We booked the first two nights of our vacation at The Strasbourg Hotel in Geneva May 13/14). While the location is okay, the bed was old, mattress was hard, the box spring was exposed and looked dirty. The waste bin in the bathroom had not been emptied. Sleeping is hard to do with all the noise from the bar/restaurant across the street. The place is old and in desperate need of renovations/repairs.Now for the worst part - SAFETY - the base of the tub is over a foot above the floor and there is NO SUPPORT installed to help get out of the tub. This incident happened on the first night of our very expensive trip. My husband tried to hold onto the towel rod to exit the tub as that was the only thing available, the rod came undone, he slipped and fell. The front desk said they were sorry and would see if we could get a better room but nothing happened. The next day, there were large bruises and my husband could not move his arm and he was in a great deal of pain. Fortunately it was not the arm he had just had surgery on just a month ago. He was in a lot of pain, could not move his arm, and so just after midnight we went to the Emergency Room. Spent the rest of the night there. We paid almost CAD 500 for the hospital bill not including cab fares. The rest of our vacation was RUINED. I had to carry all the bags, and had to rely on the goodness of strangers to help me with our luggage. We had to cancel doing so much of what was planned and came back feeling this carefully planned vacation went all wrong simply because of no support bar installed.This was a terrible experience, my husband has trouble breathing because of the chest injury and had to check into the Emergency Room again yesterday as he was struggling to breathe.My husband is still in a lot of pain. We have not received any formal apology to date nor offered a refund or compensation for this terrible mishap.So in summary, penny wise pound foolish, we should have paid for a better hotel and enjoyed our hard earned vacation. Terrible experience, so if I were you, please stay away from this place, pay a little more and stay safe.