Alper AG

Good morning everyone. I want to write feedback about the worst money transfer agency experience yesterday in Basel.that every next client will avoid this and never ever go there. I am visiting Basel for few weeks, recieved money via MONEYGRAM. It was concrete amount in euros and sender payed 40eur fee. The old gentlemen, who didn't speak English (i took my frenchspeaking girlfriend) took 2 hours me to recieve money. He never told us amount before i would recieve,right away printed papers ,i supposed to sign and later he noted that i recieve CHF because he had only 600eur in cashier and in CHF he gave me about 70eur less than i suppose to recieve. Also horrible service and system of Moneygram callcentre,where machine after putting my code told me i recieved money, when i didnt sign papers to a man in agency and never got my cash. I asked to cancel the tranafer but agency and as well Moneygram operator told me it is not possible. This case is absolutely unfair! So i was obliged to recieve less money because its must.i hope people read this and will be helpfull.

Immer reibungsloser Service